Return Policy
Return Policy Instructions
You may return your purchase within 60 days for a refund. We will only accept returns for products that are still in new condition.
Shipping charges are not refundable.
In order to return your item, please send the following:
1. The product with its original packaging.
2. A copy of the original receipt. (For Online purchases, print the order receipt that you received in your email) All returns must be accompanied by receipt.
3. Add $7.99 for Processing, Shipping and Handling (Check, Cash or Money Order. Payable to: Agon USA Inc.) For each item that you’re returning.
No products will be refunded without due payment.
4. Email us at Contact@CozyVest.com your Tracking Number and courier.
Provide us with: Order id number, the items that you are returning and confirmation of the shipping and handling due payment.
Address returns to:
AgonUSA.com (Returns)
5009 Grand Vista Lane
Bakersfield, CA 93311
Exchange Policy
You may exchange your purchase within 60 days from date of purchase.
We will only accept returns for products that are still in new condition.
In order to exchange your item, please send the following:
1. The product with its original packaging.
2. A copy of the original receipt. (For online purchases, print the order receipt that you received in your email) All returns must be accompanied by receipt.
3. Add the difference between your purchased item to the item you’re requesting to exchange to.
Also, Add $5.99 for Processing, Shipping and Handling (Check, Cash or Money Order. Payable to: Agon USA Inc.).
No exchange process will start without due payment.
4. Email us at Contact@CozyVest.com your Tracking Number and courier.
Provide us with: Order id number, the item that you are returning, and the desired size you wish to exchange for.
Address returns to:
AgonUSA.com (Returns)
5009 Grand Vista Lane
Bakersfield, CA 93311