FAQ
General Questions
The indications and practices identified with uneasiness or dread are as various and shifted as sizes and states of dogs and cats.
Some of them are self-evident: shaking during a tempest, covering up during fireworks and crushing the house when left alone at home.
Some are not in the slightest degree evident and regularly misconstrued.
Also, Did you realize that yawning, lip-licking and even tail-swaying are regular indications of tension and dread.
You may return your purchase within 60 days for a refund.
We will only accept returns for products that are still in new condition.
Shipping charges are not refundable.
In order to return your item, please send the following:
1. The product with its original packaging.
2. A copy of the original receipt (For Online purchases, print the order receipt that you received in your email).
Also, All returns must be accompanied by receipt.
3. Add $7.99 (returns) for Processing, Shipping and Handling (Check, Cash or Money Order, Payable to: Agon USA Inc.) For each item that you’re returning.
Also, No products will be refunded without due payment.
4. Email us at Contact@CozyVest.com your Tracking Number and courier.
Also, Provide us with: Order id number, the items that you are returning and confirmation of the shipping and handling due payment.
Address returns to:
CozyVest.com (Returns)
5009 Grand Vista Lane
Bakersfield, CA 93311
You may exchange your purchase within 60 days from date of purchase.
We will only accept returns for products that are still in new condition.
In order to exchange your item, please send the following:
1. The product with its original packaging.
2. A copy of the original receipt (For online purchases, print the order receipt that you received in your email).
Also, All returns must be accompanied by receipt.
3. Add the difference between your purchased item to the size you’re requesting to exchange to.
Also, Add $5.99 for Processing, Shipping and Handling (Check, Cash or Money Order, Payable to: Agon USA Inc.).
No exchange process will start without due payment.
4. Email us at Contact@CozyVest.com your Tracking Number and courier.
Also, Provide us with: Order id number, the item that you are returning, and the desired size you wish to exchange for.
Address returns to:
CozyVest.com (Exchanges)
5009 Grand Vista Lane
Bakersfield, CA 93311
CozyVest
CozyVest Stimulates the Pet's 3 Senses to get the maximum and best calming atmosphere.
Sense of Touch –
Like swaddling an infant, CozyVest calms all types of anxiety, fear, stress and over-excitement issues.
Also, It adjusts for just the right pressure to help calm your dog.
Sense of Smell – CozyVest also includes 1 Lavender & 1 Chamomile Essential Oils that have a calming effect on the pet's nervous system.
Sense of Hearing – CozyVest also Provides a Music Box with calming and relaxing sound that will repeat itself over and over to provide your dog the best relaxing mood.
Also, you can adjust the music box to play 2, 5 or 10 hours repeatedly.
For most kinds of nervousness or anxiety issues, no training is needed!
Just put CozyVest on your dog or cat and you will probably get results with the very first attempt.
Notwithstanding, for a few, it might take several uses to see greatest outcomes.
Also, If you feel more assistant is needed you can contact a dog trainer and combine the training with using CozyVest.
CozyVest is made with a washable and durable fabric.
We recommend to hand wash it or machine wash it with cold water and regular detergent.
Also, We recommend to fasten the velcros so they won't stick to other clothes.
Other than extreme conditions (over 90° F in the sun) overheating should pose a concern while using CozyVest.
Dogs cool themselves primarily through their mouths and paws, also, CozyVest is made with thin, breathable fabric.
